Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

FREE SHIPPING IN INDIA

FLAT RATE FOR SHIPPING OUTSIDE INDIA

Which payment methods are accepted in the Online Shop?

We accept payments via the following :

PayPal in USD for  International customers
PayUIndia in INR for all  Domestic transactions.

How long will delivery take?

Domestic Shipping:
For products in stock : 
It takes about 5 business days for delivery.

For products on order : We take about 14 business days to process the order and an additional 5 business days for delivery.

International Shipping:

For products in stock : It takes about 15-20 days for delivery.

For products on order : We take about 14 business days to process the order and an additional 15-20 business days for delivery.

What is the Return policy?

RETURN & EXCHANGE

We take stringent measures to ensure that the items delivered to you are in perfect condition and do not accept any return requests. However, we’d be happy to offer an exchange.

How secure is shopping in the Online Shop? Is my data protected?

Our website is SSL certified.Your information is safe and the details will not shared with any third party.

What exactly happens after ordering?

For products in stock :
Once you have placed the order, you will receive a confirmation email and an email with the tracking details once it has been shipped.

For products on order :
Once you have placed the order, you will receive a confirmation email and an email with the tracking details once it has been shipped.
Production Time – 2 weeks

 

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